Spring 2020 Open Date, Onsite Operational Updates
Sell Farms and Greenhouses plans to open on May 1, in compliance with the State of Michigan COVID-19 guidelines and restrictions. Here are some of the operational changes we’re implementing to make sure we can still provide quality plants and service to our customers.
Online Ordering and Contactless Pickup
We’ve updated our website with a new online shopping experience. Place your order, select your pickup window, and pay online. We’ll prepare your order and have it ready for contactless pickup during your scheduled time. While paying online is the preferred process, we will accept cash or credit cards at the time of pickup as well.
Note: The site will launch with our inventory of annuals. Perennials and other items coming soon!
Shopping at the Greenhouses
For those who really want to browse the plants in-person, we are adopting some additional policies and procedures to ensure everyone’s safety.
- Shortened hours.
- Greenhouse occupancy limits.
- No lingering and visiting by the register.
- Maintain 6 feet of distance between you and other guests.
- Follow floor markings and instructional signage.
While not a policy, we request that our guests limit their group size to two people, if possible. We realize many of our customers enjoy visiting with our canine greeters. Sadly, Samson and Sadie have been furloughed for the season in response to the virus. They will miss you as much as you will miss them.
We strongly recommend you wear a mask whether you are doing curbside pickup or shopping at the greenhouse. This is for protection and safety of our staff and other customers. Forgive us if we don’t recognize you right away!
Patience and Compassion
While change can be difficult and stressful, please know that we are working extra hard to make your experience a great one. We look forward to serving you!
2 thoughts on “Addressing COVID-19”
I placed an order today, but was only given the option of the day (NOT THE TIME). Does that mean you can come at any time to pick up your order. Thank you and Stay Safe
You will be able to come anytime during open business hours for the day you scheduled for pickup unless otherwise noted when we process your order. If for any reason there is a specific time or block of time for folks to pick up their orders we will send communication through email with their order when we process it. Thank you and we’ll see you soon.